Yes and no – it depends on the type of website platform you use.
SaaS websites (Squarespace, Shopify & Wix)
SaaS websites operate on a subscription model. You have full access to your site as long as your subscription is active.
SaaS websites cannot be downloaded or transferred to another platform. Technically, you are leasing the website. If we build a SaaS site for you, we may still be listed as an administrator on the platform until you remove us.
Read more: What is a SaaS?
CMS websites (such as WordPress)
CMS websites are self-hosted, meaning they sit in a hosting account that you control.
For small organisations, we usually recommend purchasing a hosting plan through a provider, but it’s also possible to manage your own hosting.
The website software and database can be:
- Downloaded and modified offline.
- Uploaded to a different hosting account if needed.
Ensuring full website control
If you want sole control of your website once it is launched, a CMS website is the best option.
- You will own the domain name and hosting account, both registered in your own accounts.
- We build the website within your account, so ownership sits with you from day one. We need access while the project is under way.
- After the project is complete, you can remove our access and change all passwords.
A domain name can be transferred to a different registrar. You will need the domain password from your registrar account to start the transfer.
Further details regarding website ownership are outlined in the Client Agreement, which is signed before the project begins.
Compare platforms: What is the best website platform for your organisation?
Need help choosing the right setup?
If full ownership and control matter to you, Solution Delivery on WordPress is usually the right starting point. Not sure which platform suits your situation? Get in touch and we’ll talk it through.







